Dear Client:
Please read all our FAQ’s, if you still have any question please feel free to send us your question through our contact form that is located in our Contact Us page.

We love to help our customers.

DO YOU OFFER WHOLESALE PRICING?

Yes, We offer Wholesale pricing offering packs of 12pcs. Just select Retail or Wholesale on product page.

WHY MIGHT MY JEWELRY LOOK A LITTLE DIFFERENT IN PERSON?

Every effort is made to accurately represent the colors in a jewelry design. I have excellent photography software, and a High Def computer screen. I continually edit to match the colors. If the receiver’s computer screen is not exact, then the colors will appear different. The photos of jewelry are the design that is sold. The usual response I receive from customers, is that the product is far more beautiful than the photograph.

SHIPPING INFORMATION

Domestic: Orders will be shipped by the carrier you select within 2 business days after receipt of your payment. If you are in hurry, please contact us, we can work something out that better suits your needs!

International: Orders will be shipped by the carrier you select within 2 business days after receipt of your payment. International customers are responsible for any taxes, duties or fees assigned at customs. Orders will be shipped to the address you provided at Catholica Shop website, unless you specify otherwise. We will not be responsible for items lost in the mail. Please allow several weeks for delivery of your package.

Local pick-up:  Not available at this time

Return and Exchange Policy: 

Order Cancellation Policy

We are happy to cancel your order and give you a refund if it has not already been shipped. If you need to cancel your order contact us by e-mail at sales@catholicashop.com. If your order has already been shipped, it cannot be canceled. If you no longer want the item that was shipped you will need to follow the Return Policy outlined earlier.

Return Policy

We want our customers to be completely satisfied with their purchases. 

All returns must be requested by email. Returns without our prior authorization will not be accepted.

All returnable merchandise must be sent, freight prepaid at customer’s expense, and received by us within 10 days of date shipped in its original condition.

Shipping Policy

Your Satisfaction is our Business

We want you to be happy with your purchase and your shopping experience with our store. We hope the following policies will help clarify how we will try to meet your needs. If our service or products fail to meet your expectations we hope you will let us know.

We process orders promptly in an effort to have your order delivered to you as soon as possible. Items are normally shipped out within 2-3 days. (Not including weekends or holidays)

Orders placed on Saturday and Sunday will be processed the following Monday.